FAQ

We offer handcrafted guitars and basses, designed with premium materials and meticulous attention to detail. Our instruments are available in three ranges: E-series (entry-level), M-series (mid-range), and S-series (high-end), each providing a level of customization to suit your needs and budget.

You can reach us via our contact page or email us at marin@belforti-inc.com. We’re here to answer your questions and help you through the ordering process

Visit our gallery page or follow us on social media to see photos, videos, and player testimonials featuring our completed instruments.

Yes, we have an endorsement program for musicians aligned with our brand. Visit www.belforti-inc/endorsements

To place an order, visit our product pages and choose your preferred model and options. For custom orders, please contact us directly to discuss your project

Depending on the complexity of your chosen model and customizations, production typically takes between 4 and 8 months. E-Series vary between 4 an 6 months, M-Series between 5 and 7 months, and S-Series from 8 months and more. We’ll keep you updated on progress throughout the build.

These are standard production delays, but are not guaranteed. As a small company, our order book is limited, and we organize our production in batches. If the current batch is full, you will be given a spot in the next batch, which will make the production delay significantly longer

Absolutely! We offer extensive customization options. You can choose from different finishes, inlays, pickups, and hardware, all within the 3D Configurator in the Custom Instruments Products. For any special demand, contact us directly

We offer extensive customization options, including body shape, finish, pickups, inlays, fretboard material, and hardware. Whether you want a unique color, a specific tonewood, or custom electronics, we work with you to bring your vision to life.

Absolutely! Each guitar is set up to match your playing style, including neck relief, action, and tuning. We take time to understand your preferred setup, so your instrument feels like an extension of you right from the start.

Yes, we’re here to help guide you through each customization choice, whether you’re new to custom guitars or a seasoned player. We can discuss tonal properties, playability, and aesthetic options to ensure every decision aligns with your vision.

We can often draw inspiration from existing models or sounds, but each Belforti instrument is unique. If you’re aiming to replicate a specific tone or look, please provide as many details as possible, and we’ll advise on how we can get close while still delivering a one-of-a-kind instrument.

특정 아이디어가 있으면 알려주세요! 이상적인 기타를 만들기 위해 항상 새로운 재료, 마감재 및 디자인을 탐구할 의향이 있습니다.

We accept major credit cards, PayPal, and bank transfers. We also offer installment plans on qualifying purchases.

네, 꿈에 그리던 기타를 더 쉽게 구매할 수 있도록 할부 계획을 제공합니다. 자세한 내용은 문의하십시오.

Yes, we typically require a deposit of 30% to secure your order and begin production, with the remaining balance due before delivery.

All prices include VAT for orders within the EU. For international orders, you may be responsible for import duties and taxes, depending on your country.

Due to the time and craftsmanship involved, our prices are fixed to ensure the highest quality. We believe in offering fair pricing for our work.

The third party hardware we use on our instruments are very few. We only use Hipshot tuners for basses and guitars, as our bridges are proprietary design produced by ABM.

We do not offer the possibility to change hardware on regular or custom instruments.

Each guitar is handcrafted in our Paris workshop using premium materials and exceptional attention to detail.

We carefully source sustainable, high-quality woods, hardware, and other components to ensure the best sound and durability.

저희 기타는 생산의 각 단계에서 엄격한 품질 검사를 거쳐 모든 악기가 높은 기준을 충족하는지 확인합니다.

네! 제작이 시작되면 제작 과정의 주요 단계를 계속 업데이트해 드립니다. 악기가 배송되면 이메일 알림도 받으실 수 있습니다.

저희는 아이디어가 발전할 수 있다는 것을 이해합니다. 사소한 변경은 프로세스 초기에 가능할 수 있지만, 중요한 수정은 생산 단계에 따라 추가 비용이 발생할 수 있습니다. 예상치 못한 요금이나 지연을 방지하려면 모든 결정을 미리 확정하는 것이 좋습니다.

Yes, if you’re in Paris, we welcome you to visit our workshop by appointment. Seeing your guitar come to life can be a memorable experience!

Yes, we offer worldwide shipping. Please contact us if you have any specific shipping requirements.

배송비는 귀하의 위치와 선택한 배송 옵션에 따라 다릅니다. 저희는 전 세계로 배송하며, 악기 발송 후 배송은 일반적으로 5~10일 정도 소요됩니다.

For international orders, any customs fees or import duties are the responsibility of the buyer.

맞춤 제작된 악기는 제조 결함이 있는 경우를 제외하고는 반품할 수 없습니다. 구매 전에 궁금한 점이 있으시면 저희 팀이 안내해 드립니다.

Yes, we offer a lifetime warranty on our guitars. This covers any manufacturing defects, ensuring your investment is protected.

The warranty covers defects in materials and workmanship. Normal wear and tear, damage from misuse, or modifications are not covered.

If you need a repair, please contact us with details. We’ll assess the issue and guide you on the next steps.

We accept returns within 10 days for stock instruments in original condition. Custom orders are non-refundable due to their personalized nature.

Our customization process includes regular updates and photos of your instrument’s progress, allowing you to stay involved. However, due to the personalized nature of custom builds, returns are typically not available on custom orders. We’re dedicated to creating a guitar that meets or exceeds your expectations, and we address concerns at each stage of the build to minimize any surprises.

We work closely with you before production to understand your tonal preferences, helping you choose woods, pickups, and electronics that align with your desired sound. For additional peace of mind, we can offer sound samples or similar setups for you to preview in advance. However, due to the bespoke nature of custom guitars, alterations after completion may incur extra fees.

저희는 고객님의 기대에 부응하는 기타를 만들기 위해 최선을 다하지만, 순전히 주관적인 고려 사항에 대해서는 책임을 지지 않습니다.

While we strive for precise color matching and finish quality, slight variations may occur due to lighting and monitor settings. We offer in-progress photos and finish samples for certain custom colors to help ensure you’re satisfied with your choices. If exact color matching is critical, please discuss this with us before production.

반품을 시작하려면 주문 내역과 함께 저희에게 연락해 주시면 반품 안내를 제공해 드립니다. 반품 배송비는 구매자 부담입니다.

환불이 승인된 경우, 품목 검사 후 원래 상태로 확인되면 배송비를 제외한 전액을 환불해 드립니다.

저희는 목재 및 부품에 대한 지속 가능한 소싱을 우선시하고, 폐기물을 최소화하며, 가능한 모든 곳에 친환경 재료를 사용합니다.

Feel free to visit our main website for information on our commitment to sustainability and the specific practices we follow in our workshop.